Policies

 

 

Sandy Lane Resort Policies

 

Reservations and Deposits

To avoid disappointment we suggest you reserve in advance to ensure the style of cottage and time period required.  Phone our toll free number 1-800-461-1422 or book online at your convenience. www.pronto2.com/sandylane

 We accept MasterCard, Visa or E-transfer, for deposits as well as debit card or cash for final payment.  All accommodation prices subject to H.S.T. of 13%. A deposit of 30% of the total rate is required with each reservation.  Minimum $150.00 deposit required for weekends.  A confirmation will be e-mailed within 3 days of booking your reservation. Rates and conditions subject to change without notice. 

Booking Policies

Rates quoted are subject to change without notice and do not include HST (13%). Some packages and rates require minimum stays, and may not be available on long weekends and holidays.

Sandy Lane Resort will not be held responsible for any packages or recreational activities that are unavailable due to weather or any circumstances beyond our control.

Deposits

A deposit equal to 30% of your accommodation is required at time of booking, with balance for full stay due upon arrival.  Your deposit will go towards your final balance.  

Cancellation

In the event of cancellation to a booking:

More than 14 days in advance the deposit will be credited to a future stay in the amount of the deposit minus a $25.00 booking fee. NO monetary refunds. Credits are transferrable and honoured any time for 18 months from date of cancellation.   

Cancellations made less than 14 days in advance will lose the deposit. Cancellations made within 24 hours of the arrival, no shows or early departures will be charged the full rate of the reservation.

Cancellation for Wedding Guests

No deposit is required, full amount of reservation is due at check in.  A booking fee of $25.00 will be charged for all cancellations.  Guests cancelling within 7 days of their arrival will be charged for the wedding night only.

Pets

Sorry—we like them too, but this is necessary. Please do not expect us to make exceptions to this policy.   (Seeing Eye Dogs are Exempt with paper work and waiver)

 

Check in/Check out

Summer - Check in after 4pm - Check out before 10am    You are welcome to use the resort property while you wait for your cabin or have check out. 

Fall – Winter – Spring – Check your confirmation letter for check in and out times.  We try and give extended times where possible but are not guaranteed.

Weddings – Check in After 2pm on Friday and Before 2pm on Sunday – Arrive anytime on Saturday.

A late arrival package will be in the key box between the office doors for guests arriving after office hours

 

Smoking

All cabins are smoke free.  You may smoke outside on the decks. 

 

Rates

 Book online www.pronto2.com/sandylane   Or e-mail us at holiday@sandylaneresort.com

 

For a Wedding Package or Event information  contact sandylaneweddings@gmail.com